What happens if I cancel my subscription?
The SoftPlan program will stop working. If you wish to restart the subscription a restart fee will apply.
What do I need to do to cancel my subscription?
1, Give sales a call to let them know that you wish to cancel.
2, Return the SoftPlan key.
Payments will continue until the key is received by our office.
Can I apply the subscription payments that I have made towards an outright purchase of SoftPlan?
No - the SoftPlan subscription payments can NOT be credited towards a SoftPlan purchase.
Does the SoftPlan Subscription require a key?
Yes - a USB key will be sent with the initial order.
Does the SoftPlan Subscription include SoftList, reView and Training?
Yes - the SoftPlan Subscription includes SoftList, reView, SoftTalk and online access to all recorded training materials?
I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?
Yes - a SoftPlan subscription is a great way to get an additional station.
What happens when a new version is released?
Subscription users are always up to date with the latest current version.
Can a SoftPlan subscription run older versions of SoftPlan?
No - while a SoftPlan subscription can open projects created in older versions only the current version will run.
Can I stop or pause my subscription then re-start it?
Yes - but when you restart the subscription a restart fee will apply.
Do I need to be an existing SoftPlan users to subscribe?
No - the subscription program is for those that are not currently SoftPlan users.